'bought a VGN-AW31ZJ 2 weeks ago, and have nothing but problems...
(had a VGN-A497XP before, an was totally happy)
- Vista now crashes on a regular basis, without any track of the problem, no clue how to get to the cause ??
- Vista complains about a Sony driver (DMICall.sys) that it can't load, because the driver is not compatible with the system (that's what Vista says...)
- Pre-installed trials: big subjet.... 😞
What is Sony thinking ??? Do they really believe a 2000€ laptop is targetted at students ?? Otherwise, why do they pack a trial version of Office 'Home & Student' ?? That's ridiculous !! Most professionals did not wait for Sony to have licenses for Office, for an AV software (and many others), why crippling a professional system with trial software (unless Sony has a financial interest in doing so...)
I gave a try installing Kaspersky, but the box got so unstable that I restored the Sony Image, and bought a McAfee license (as said, maybe that's exactly what Sony was expecting me to do...)
- Windows 7 upgrade:
Sony pretends that the only upgrade path to Windows 7 is a 'clean' install, because of legal issues... that's bullshit !!! MS will deliver Windows 7 in Europe WITH IE8, making an 'in-place' upgrade possible.
Sony also didn't spend a word on pre-installed apps (I said apps, not utilities), like PhotoShop and Premiere Elements ?? Is Sony going to provide these applications again with the upgrade DVDs ?
If Sony doesn't catch up quickly, it will be much more efficient to buy a Windows 7 license yourself, because
- loosing 2 days for reinstalling everything (that's what it takes, at least... all the customer's applications, all data, all settings...) is unacceptable, and much more expensive than the Windows 7 upgrade license.
- this will keep the pre-installed apps
The Sony guys really behave like amateurs, and think their customers are, too. This is unacceptable ! Wake-up guys, and provide us with a Service that is in line with your prices !!
