Vaio care script error on start up

[dbernt_Sr]

On start up, Vaio care cause Windows host script error, it cannot find the file C:\windows\temp\Vaio Care Rescue Tools.vbs. I am running Windows 10, but the error was also present on Windows 8 before upgrading to windows 10. How can I fix this error?

I have seen solutions like disabling Windows care at startup or create en empty file with the filename mentioen above.In my opinion this does not solve the problem, it only hide the visible problem.

I also have another Sony computer on Windows 10. On this computer, there is no such error. The missing file mentioend above doesn't exist on this computer either. So it means that Vaio care should be able to run without this file. The question is whaat is triggering Vaio to look for this file.

[jumpsuit]

Hi @dbernt_Sr

Sorry to hear you're having some trouble.

What model do you have?

You could try re-installing the VAIO Care Software to troubleshoot the issue,

or perhaps try opening Notepad (windows logo + R, then type notepad and click ok)

Don't type anything. Click File and then choose Save As.

Navigate to the C:/Windows/Temp folder (Computer -> C: -> Windows -> Temp).

Save the file as "VAIO Care Rescue Tool.vbs"  (the exact name of the missing file)

Restart your computer.

Hope this helps.

[Buyvin]

Vaio script file error message. But screen is also blank, so can't access Start menu