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please i need help

profile.country.GB.title
hamadalaptop
Explorer

please i need help

Vaio laptop model .SVT131B11W

Had been working fine then I came back to it (already switched on) to find this error message:

Platform ID: 00014432

Intel (R) AT service provider ID: 5,000

Intel (R) AT supported system lock due to: Disable Timer Expired

Time left to enter password: 4 min

Please select one of the following for platform recovery:

1- User Password

2- Server Token Password

Select one of the following options to proceed. ..

 

 

 

 

Please can anyone help?

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1 REPLY 1
profile.country.GB.title
Blencogo
Expert

Hi hamadalaptop and welcome.

 

A solution to your problem was posted here some time ago.

 

Have a look at the previous post here:-

 

https://community.sony.co.uk/t5/pcs-accessories/intel-at-supported-system-lock-due-to-disable-timer-...

 

Hope this helps - if not come back here.