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My Warranty

unbreakable
Visitor

My Warranty

I bought a new laptop (VGN-SZ1VP/C) in March in UK this year and I just dropped it yesterday.
I had registered for warranty with the free 3 year on-site warranty that was given with my laptop but I have totally no idea how to use that.
And does on-site means I can only use it in the UK? When I registered they said somebody will get in touch with me but nobody ever did. So I do not know what has happened.
I am over in USA now and one side of my keyboard is totally smashed.

THanks for your help! I am really confused about what I should do.

2 REPLIES 2
profile.country.GB.title
Thalamus.
Champion

Hi unbreakable,

Welcome to Club Vaio, :slight_smile:

I have attached a link to some info on NEXT BUSINESS DAY (*) ON-SITE SUPPORT

Unfortunately I don't think it will cover you in the US as it states that it 'Covers UK, France, Germany, Italy and Benelux' :slight_frown:

I'm not sure if Nexttronics will be able to help you..:smileyconfused:

profile.country.en_GB.title
kee-lo_
Member

On site means they will fix it at home or at the office, depending on where you put your residence address