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HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

reaper
Visitor

HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

hi

right herss the whole story,,, not so long ago my computer got infected y this trojan which infected my firstreboot.exe i quarantined the file then delted it

now i just deleted the whole partition and installed windows xp pro and when i went to install my sound card my norton alerted me and said that it found a virus c:\windows\ system 32\firsaa43.rra trojan horse !!!!!!!!!!!!! and the sound card set up alerted me and said that it couldnt find firstsystem reboot.exe so it was unable to install

why didnt the deletion of the partition (there was only 1) kill the virus or trojan also why didnt it reinstall the firstreboot.exe

please someone help as i havent experienced a extreme error such as this before

kind regards ben

43 REPLIES 43
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kee-lo_
Member

Hi Ben

I would download the latest drivers for the soundcard, scan them for viruses and hope they install.

reaper
Visitor

i thought it might be the disk hat cam with the sound card as well so i scanned that an found nothing when i scan my pc now i find nothing

when i retry and install the drivers yet again it finds this virus and says it is in the same place access denied ect

the drivers of the sound card says my computer is missing the firstreboot.exe

and i did delete that file after it had be quarantined !!!!!!!

but installing a new os should have sorted that shouldnt it ?????

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kee-lo_
Member

Thats wierd
What if you turn off Norton during install?

reaper
Visitor

i will try it but that seems a little strange doing that


also i have searched for the trojan by the name it has provided and found nothing ??????????

and where am i meant to get the firstreboot.exe from if it doesnt come from a os ?????????

regards ben

reaper
Visitor

can a virus be somewhere else other than in your drives ???????

does it move around your system could it have the intelligence to move at the right time to miss the scan ?????

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kee-lo_
Member

firstreboot.exe is provided by Herculies apparently.

reaper
Visitor

yo kee-lo where did you find that info ?????????

thanks regards ben

reaper
Visitor

right something else has happened its strange lol

windows update had a driver update for the crystal sound which is for my sound card so i updated it and then tried to install the drivers this time i got a different msg from norton saying virus on your computer ect c:\windows\system32\firs23c6.rra

the same msg but with different numbers at the end ???????

does my norton think that the cd is installing a virus when it isnt ????

is that even possible.???

reaper
Visitor

also the sound card installed when i had the windows xp home

and my firstreboot somehow managed to get infected...