Blu ray doesn't play on Sony VGN AR11S

[1mhward]

Hiya
This is my first post and am desperate for help.
I brought a second hand sony vaio ar11s yesterday, and it won't play blu ray dvd's. It does play normal ones though. When I put them in, it just makes a load of noise and then says no disk in drive. I tried to look up WinDVD and have on the system the 06 version, I think this may be the problem but don't know what to do?
Please help!!!

[Blencogo]

Hi 1mhward and welcome.

You need a blu-ray drive and 'WinDVD BD for Vaio' installed to play blu-ray discs.

Please check your drive type in Device Manager.

Please check your WinDVD BD version:
1. Open the directory "C:\Program Files\InterVideo\DVDBD8\" .
2. Right-click the file "WinDVD.exe", choose "Properties", click "Details" tab.
3. What does the "File version" say?

[1mhward]

Hi thanks for replying. It has a blu ray drive. The win dvd is 06, i don't have the laptop so don't know the whole file type. I tried to download an upgrade but it said 'need orignal win dvd bd installed. The person who had it before used cyberlink , but when I tried to use this it says incompatible graphics driver. I'm really confused, becasue I thought I could just put a blu ray disk in and it would play with real player or windows media?

[Thalamus.]

Hi 1mhward,

to play BD on your Vaio you'll need an application that supports BD's, did the person you bought your Vaio from remove the original sony supplied windows XP and pre-installed applications.?

If so have you tried running a system recovery, this should allow you to recover your Vaio back to the original installed OS and programs just as it was when purchased.

[1mhward]

Hiya, thanks for everyones help. It still isn't working though. I went out and paid for win dvd 9 plus blu ray, but this didn't work as there was only sound and no picture 😞 Will a system recovery work and how do you do it. Do you think it will work because I don't want to delete everything if it isn't going to work. If it does, will I need to download upgrades, because it will still be the old one put on in 2006? Where to I get these upgrades? Thanks again for all your help