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Battery drain when laptop switched off

sunking101
Visitor

Battery drain when laptop switched off

Any ideas what could be causing my VAIO battery to drain whilst the laptop is switched off? Something is causing a fairly large drain, I lose about 20% overnight and the whole thing is dead in a week. It isn't the battery, when I remove it from the laptop it doesn't drain. Laptop out of warranty (just) - any ideas???
Could it be the wifi?

54 REPLIES 54
mager
Visitor

Hello,
I have the same problem. The battery emptied itself, when I was on holidays for two weeks an I didnt use the computer. The e-support wasnt a big help. They said, that it seems to have a promlem with battery, but they would only change the battery within 6 months after buy. In my case it was a feew days longer than 6 months and they said that they cant do anything. I think, I will in the futur no longer buy sony-products, if they let me stay in the rain because of only a feew days out oft their limit.
So I cant help you but I can just say, that yourcase is not an only case.

Greets
Markus

sunking101
Visitor

Hello,
I have the same problem. The battery emptied itself, when I was on holidays for two weeks an I didnt use the computer. The e-support wasnt a big help. They said, that it seems to have a promlem with battery, but they would only change the battery within 6 months after buy. In my case it was a feew days longer than 6 months and they said that they cant do anything. I think, I will in the futur no longer buy sony-products, if they let me stay in the rain because of only a feew days out oft their limit.
So I cant help you but I can just say, that yourcase is not an only case.

Greets
Markus


Markus,

Do me a favour will you? Charge your battery and then remove it from the pc. Leav eit for a day and then plug it back in and see what power is left. My battery drains when connected to the pc but not when unplugged. Is it still possible that a defective battery is causing this problem?

mager
Visitor

I tried, what you answered, and the result is, after 1.5 Days, that the battery-level indicates 94% (including starting the system on battery to see the amount). So it seems, that the computer is in fact the cause for battery-loss isn't it?

By the way, these times I also have the problem, that my computer hangs himself up just after the cooler becoms all of a sudden louder. May tere is a link between the two problems an the vaios have certain hardware errors?

MattWilson
Visitor

Well 94% after a boot up is perfectly normal. It is exactly what i get. I find that the first 50% goes much quicker than the last 50% so as of 1.5 days it is fine.

Try leaving it longer and see if it is any different.

If you have a multimeter (Volt meter) then test the terminals of the battery to see if the voltage changes from fully charged and then you can establish what is really happening.

sunking101
Visitor

Well if I charge my battery fully and remove it from the pc for 7 days and then reconnect it and boot up, it shows approx 94%. However, when I fully charge the battery and leave it attached to the pc overnight, on boot-up after 20 hours the charge is showing 91%. This is after less than 24 hours. Along with Markus, this would point to a hardware problem with the VAIO rather than a battery issue.

Could there still be a battery issue despite it not draining when removed from the VAIO and despite it giving good long-lasting performance when in use? What test would using a voltmeter prove? Please let me know, SONY ignore my emails and I can't get past their automated system on the telephone, it keeps asking me to register but I already have! When I give the same registration details it says I have input an error and SONY support will email me...but they never do! Dreadful.

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Thalamus.
Champion

Hi Sunking101,

I've escalated this to Sony, hopefully someone will be able to assist you.. :slight_smile:

sunking101
Visitor

Hi Sunking101,

I've escalated this to Sony, hopefully someone will be able to assist you.. :slight_smile:

What does excalating it to Sony do though? I had someone do that for me a couple of months ago over something else and heard nothing whatsoever. Sony are useless!

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Thalamus.
Champion

Hi sunking101,

Did someone from Sony contact you regarding this problem on or around the 5th July.. :thinking:

sunking101
Visitor

Hi sunking101,

Did someone from Sony contact you regarding this problem on or around the 5th July.. :thinking:


Not at all! By what method did they try to contact me?
:thinking:

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Thalamus.
Champion

Hi sunking101,

Did someone from Sony contact you regarding this problem on or around the 5th July.. :thinking:


Not at all! By what method did they try to contact me?
:thinking:


Hi sunking101

I'm sorry to hear that you've not been contacted... :slight_frown:

Thanks for the PM by the way, Sony would normally use the contact details that you entered when you registered your Vaio..

As far as I know they usually try to phone.. :thinking: