tv bravia frozen channel/program

[pafinni]

my sony tv bravia has frozen on teh channel/program - neither the remote nor the controls on the tv work, help?

[Bravia55HX]

Hi,

well thats a first!!, can you get into the menu and try and do a factory re set, it may be a glitch of some sort and a reset may clear it.

[Thalamus.]

Hi pafinni,

welcome to Questions & Answers..:smileyhappy:

If the above doesn't work, try turning the switch off at the plug socket on the wall, leave for 30 seconds & turn the swich on again are you able to then change channel..:smileyconfused:

[jokilki]

Hi Pafinni, did you solve the problem. I've got the same problem and tried all above but no results....

[cocunin]

yes that worked for me

[cocunin]

You have had 33 hits must be common fault

[ricelane10]

tv screen is frozen on internet connection it just has blue circle revolving and intiernet sign with red no entry sign i have tired reset 5 times no joy can you help. george

[Anonymous]

Hi 

What model TV do you have.  Are you able to provide a photo of this problem, as it may help.

Cheers

[Cessnapilot]

Om experiencing the same problem...used the remote to change channels...channel switched and froze with a blank screen...shows the channel id but no pic and no sound and remote or manually make no difference..unplugged for 30 minutes...same thing