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Info banner keeps popping on

profile.country.GB.title
gav_c_83
Explorer

Info banner keeps popping on

I have a Sony Bravia KD-55XE7073 & when I’m browsing on Netflix the info banner constantly pops on. It also pops on when I change from certain channels on my Sky q box. I have tried different hdmi slots & all get the same result. Anyway that I can stop this from happening?

2 REPLIES 2
profile.country.GB.title
Mick_D
Moderator

Hi @gav_c_83, welcome to the Community.

 

The usual way to deactivate this is as follows:

 

Home > Settings > Channel Settings > Infobar > Off

 

Hopefully that will do the trick.

 

Cheers

Mick

profile.country.GB.title
gav_c_83
Explorer

Hi, thanks Mick_D, when I go to channel set up it doesn't give me the option to edit it. It is greyed out. It won't let me into do anything with it. 65D7D0D6-9B71-4F9C-AD5D-0B57DE9795DA.jpeg