Home button not working

[Hamsterlord]

Yesterday I bought a brand new Sony Bravia 49" XE7002 from currys. I love the TV however I have an annoying issue.

When watching Sly Q through the HDMI channel, If I press " HOME " to switch to an app nothing happens. To get to the home menu I have to go on to Digital TV then on to apps. While not major it is annoying. Is there a fix for this?

[cass_n · Accepted solution]

Hi @Hamsterlord and welcome to the community,

It sounds like this could be related to Bravia Sync/CEC - so when you press the Home button, it's actually controlling the SkyQ receiver and not the TV (therefore nothing happens).

You could try to turn off Bravia Sync on your TV and CEC on Sky Q to see if that makes any difference?

Cheers,

C

[Hamsterlord]

fixed it thank you.:) 

No to just get a decent browser installed instead of this crappy opera.

[Chnewent]

Just tried to get YouTube working through HOME button but nothing appears.

Did firmware update check and I have the latest at 21.10.2018.

Turned TV totally off, then On again and reset connection to my modem and all responds okay.

Others seem to be experiencing similar problems.

Any help would be appreciated as Kids on half term visits this week and like YouTube Kids thru the 40in TV.