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Email contact for complaints to Sony UK?

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Ianshepherd57
Visitor

Email contact for complaints to Sony UK?

SONY BRAVIA 40W5810

We're in the midst of the Olympics and I have no picture, no channel control, no sound adjustment either by handset or manual controls - Complete failure.

I phoned Sony's helpline who said they would contact an authorised repairer - nobody has called me back.

What's worse is I can't find an email address at Sony to make my complaint to.

Sony's customer care makes Ryanair look impressive!

1 REPLY 1
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Catmambo
Contributor

Hi

Sorry to hear you are having some issues - a list of repair agents can be found here - http://www.sony.co.uk/support/en/repair just type in your postcode and it will give you some options.

Hope this helps