BBC Iplayer and Demand 5 apps

[fest81]

The BBC iplayer and Demand 5 apps have totally disappeared from my tv i have tried refreshing the internet content and a factory reset and they are still not there. If anyone could help how to restore them it would be asppreciated.

[cazmaca]

I've been at this all day! Nothing works! The only UK app i have is the BBC sport app, youtuve is still available but BBc iplayer, amazon instant video among others are now missing. I have reset the router and TV to their factory setting and it's still no good. It's driving me crazy!

Also, when i reset my TV i couldn't seem to tune it to freeview which is also very strange but i assume these things to be unrelated.

[Anonymous]

HI all

I have requested this be addressed with urgency !!!  Can I please ask everyone to respond back with the model of TV or device that is having the issues - might narrow it down for them.  I wouldnt bother with resetting TV etc, not yet anyhow - just a waste of time.

Device = TV

Model = KDL-42W807A

Year = 2013

Cheers all.

[bs6mjb]

Me too

Device = TV
Model = KD-55X9005B
Year = 2014

[lithoartist]

Device = TV

Model = KDL-32W705B

Year = 2014

Thanks, Quinnicus

[jonbro01]

Thanks for chasing this! Same problem here - my TV is Bravia KDL-42W805A, the BBC and ITV player apps have completely disappeared although all the usual advertising dross is there as always. I haven't tried to use iPlayer on the TV for a couple of weeks, but it was fine on all earlier occasions.

I also tried pointing the TV's web browser to BBC iPlayer, and although I could search through programmes, as soon as I tried to stream anything, it just refused to do it.

The Internet setup is fully functional. Other devices are fine with iPlayer. My IP address is static, UK-based, unchanged for years. FTTC broadband consistently providing 60Mbps down, 14Mbps up - so no bandwidth issues.

Some DRM shenanigans again. Thanks for nothing, Sony.

[irishwhip]

Device = TV

Model = KDL-42W705B

Year = 2014
noticed the missing apps last night

[fest81]

Device - TV
Model - Bravia KDL-32W654A
Year - 2013

[Helmutk]

Have been having the same problem since yesterday late afternoon. Amazon and iplayer apps have disappeared

Device = TV

Model = KLD-50W829

Year = 2014

Unbelievable how dependent I am on iPlayer 😞

[Stilconfused]

Hi 

Device - TV x2

Model - Kdl-46w905a

Model - Kdl-24w605a

Both purchased this year

Both Tv's still had iplayer listed in the history (at least until I factory reseted 1 of them) and it could still be accessed from there.

Thanks for chasing this 

Cheers 

[Anonymous]

Its certainly looking like 2013/2014 TVs.