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Xperia S stopped responding

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Uliwooly
Expert

Xperia S stopped responding

I had an "interesting" issue with my Xperia S, I wasn't multitasking nor running multiple heavy apps, I was using the regular browser and all of the sudden the phone stop working as if the screen froze, I press the power button, nothing, press and hold the power button for 10s, 20, 30s, 1min 2min nothing, removed the micro SIM card nothing, press power and volume key, connected to a charger and a computer nothing, I'd tried both PCC and SUS and nothing, all I can think was, THANK YOU SONY FOR SEALING THE BATTERY!!! I was thinking on removing the back cover and the under cover to have access to the battery but after an hour it started working, it drained a HUGE amount of battery, also when the phone was on that vegetative state I tried calling, sent sms, mms, gtalk, skype, etc and the calls weren't going through.

How to deal with an issue like this?

14 REPLIES 14
Not applicable

It happened again and the same of what happened last time. i was using an application and i pressed home and suddenly the mobile stopped responding again. it really annoying i just had the mobile a few days ago and that is the 2nd time it happened to me. please update a software to avoid this problem

Naren
Visitor

Same problem... I returned it to the service center... SONY diasspointed me this tyme...

The answer was to press and hold both the power button and volume up at the same time. Dizzy_Face

slimshaddy
Hero

this restarts the phone ?

rajendra_3k
Visitor

ya.. i had the same issue..for the first time it drained my battery from 100 to 75 percent,when i am restarting the phone it hangs showing xperia logo for nearly 30 min..and phone gets heated up.due to continuios disply.atlast i stared to press the power key and holdon nearly for 5 to 10 min then my phone came to working.while iremoved the back cover for dissipation of heat.