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Problem with my xperia pro ICS update (PC companion)

SOLVED
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Problem with my xperia pro ICS update (PC companion)

Hello, I want to upgrade my xperia pro mk16i to ics 4.0.4. The update is already in the PC companion but in step 2 that is preparing the computer before the end the step 2 the update's stops and get a message that says it is impossible to upgrade does not reach step 3. I need help please!! Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert
29 REPLIES 29
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MarlonUk1
Expert

try using SUS:

Sony Update Service (SUS)

also try disabling your antivirus and allow app through firewall.

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Uliwooly
Expert

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Uliwooly
Expert

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Karan123
Visitor

i've done everything but same problem is there can't update my neo v plzzz need help

what i've done

1. install pc companion done- tried updating through it error unable to install

2. instal sus done- but after installing then clicked on open missing shortcut or instalation starts again

what should i do plzz tell me

Not applicable

You can  flash the firmware to your phone using flashtool.

search on forums here.

Does PCC shows that a system update is available. Tell me your SI no.

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Uliwooly
Expert

the link its above Dizzy_Face

Don't forget to mark the Correct Answers & Helpful Answers

Not applicable

My SI number is 1249-7477 ZH,EN
i live in bolivia, south america
i speak spanish and english

Not applicable

Your SI no is listed.

As sony has announced that there is a problem in releasing the software in various regions and is working to solve the issue.

I will ask you to wait a bit or else flash the software like me. MY SI no. is not yet listed.

Not applicable

my SI is listed:

Xperia Pro (MK16)1249-74772012-06-26


Check
http://talk.sonymobile.com/message/199354#199354