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pc companion update probs

SOLVED
Not applicable

pc companion update probs

i plugged in my xperia s to check for an update it said there was one so i went through the process-it then got stuck on preparing so i closed it and reopened again it now says my phone is up to date?

anyone know wot the problem is?

1 ACCEPTED SOLUTION

Accepted Solutions
Nabeel
Master

If PC Companion shows for an update then use this

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

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View solution in original post

11 REPLIES 11
Nabeel
Master

You ar on which build number ?

settings > about phone > build

Once again connect your mobile to PC Companion and see if an update is available

Not applicable

6.0.a.3.75

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what is your SI number?

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1257-3113 just trying to again now

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dont think 1257-3113 has been released yet, but the si number list is behind (like usual) so worth looking again

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its saying on pcc that i have an update and its trying to prepare but seems to be taking a long time

Not applicable

have you tried updating using the SUS?

it took me about 25 minutes to download the update and dont know how long it took to  install as i fell asleep

Nabeel
Master

If PC Companion shows for an update then use this

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

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Not applicable

thnks i was trying to avoid using sus as it wipes everything but will do it later if pcc doesnt work again