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the mount internal storage option has disappeared after the new update

SOLVED
ket123
Visitor

the mount internal storage option has disappeared after the new update

I updated my Xperia l two days ago...
After I started the phone my internal storage was lost... And when I went to the storage option in settings there was no option to mount internal storage.. I had to clear internal storage and then it showed me 4.1 gb available...
But again when I restarted my phone everything was lost.
Please help...
1 ACCEPTED SOLUTION

Accepted Solutions
Alexander1
Champion

Try to clear data for media storage under settings > apps > all > media storage. Restart phone and wait for the phone to index all media files again. Also check that you haven't any '.nomedia' file in the root folder on the internal storage when you connect your phone to a computer. 

If you don't get your content back I suggest that you repair the phone software using PC Companion to prevent this for happening in the future: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone". 

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5 REPLIES 5
Alexander1
Champion

Try to clear data for media storage under settings > apps > all > media storage. Restart phone and wait for the phone to index all media files again. Also check that you haven't any '.nomedia' file in the root folder on the internal storage when you connect your phone to a computer. 

If you don't get your content back I suggest that you repair the phone software using PC Companion to prevent this for happening in the future: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone". 

ket123
Visitor

Thanks...
panjree
Visitor

i have same problem here...am already Try to clear data for media storage and repair my phone using pc companion, but still internal storage not detected  

profile.country.RO.title
_alexdon_
Expert

Have you enabled usb debugging mode?

alexdon
Christ_VDetta
Visitor

[URGENT]

I have same problem too.
I try to flash, factory reset, repair with sony pcc, but it still shown 0.00B on my internal storage. I've to clear it first to make my internal back to normal, then its back to 0.00B after reboot Crying_Face  Please help !!