problems with download manager app after updating to android 4.2.2

[zizo]

since I upgraded the android verssion of my sony xperia l to 4.2.2 it stopped downloading or apdating apps 

now I used my computer to upgrade the system 15.3.A.1.12 

the same problem still exists

I don't know what to do 

[_alexdon_]

What do you mean by it stopped downloading?Where are you trying to download from?

[zizo]

from google play 

It wouldn't even update the built in apps 

[_alexdon_]

Try to clear data for google play in settings-apps-all,force stop and start again.

[zizo]

ok did that and restarted the device and now I'm trying to download an app and see what will happen 

but in case the problem presisted should I uninstall the updates of the google play app

please nots that in order to update the android software I used my computer pecause the device does not download any thing 

so I think the problem is not the google play app 

it's the download mannager itself 

[_alexdon_]

Yes,you could try removing updates for google play,or another option could be reinstalling current software with sony update service.

[zizo]

ok will try that 
I don't know  how to remove the updates of the download mannager though I can't find it in the app list 

thank you 

you are very helpful indeed 

[_alexdon_ · Accepted solution]

You have download manager app,try force close,clear data and cache.

Download manager can be found in settings-apps-all.See how it goes.

[zizo]

Nothing new unfortunately 

I think I'll restore the device to factory settings and never update the android again

 thanks 

[_alexdon_]

You are welcome,sorry for your issues...