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No Facebook on ohone

SOLVED
Thenuman
Visitor

No Facebook on ohone

For two weeks now Facebook has been down on my phone, it tells me we cannot do English UK currently. No connection at all. 

Terrible. 

1 ACCEPTED SOLUTION

Accepted Solutions
ChloeS
Contributor

Hi @Thenuman

Thanks for that! 

If it is the application you are using, can you try going to settings > apps > Facebook > storage > clear data > back to the previous menu > force stop

Once you have done that restart the phone and try again.

Let me know how it goes Slightly_smiling_Face

View solution in original post

7 REPLIES 7
ChloeS
Contributor

Hi @Thenuman

Sorry to hear about that Slightly_frowning_Face

Are you using the Facebook app or are you accessing it through the browser on your phone?

Let me know Slightly_smiling_Face

Thenuman
Visitor

I think it's the, apparently Chloe. 

Thanks for the interest shown. ☺ 👍 

ChloeS
Contributor

Hi @Thenuman

Thanks for that! 

If it is the application you are using, can you try going to settings > apps > Facebook > storage > clear data > back to the previous menu > force stop

Once you have done that restart the phone and try again.

Let me know how it goes Slightly_smiling_Face

Thenuman
Visitor

Thank you so much Chloe S. 

Sorted it perfectly. ♥ 

ChloeS
Contributor

Hi @Thenuman

Great! Glad that resolved it, if you need further help let us know Slightly_smiling_Face

Hadyloma
Visitor

Re: No Facebook on ohone

ChloeS
Contributor

Hi @Hadyloma

Welcome to the community!

Were you having a similar issue you needed help with Slightly_smiling_Face

Let me know.