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Damaged video,photos after switching data storage(videos,photos)and/or transferring to SDcard viaPC

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Dan987
Visitor

Damaged video,photos after switching data storage(videos,photos)and/or transferring to SDcard viaPC

Sorry for the long subject,but I couldn't really explain it shortly.My problem is that my phone corrupts photos and videos after taking them via the camera,I recorded a 30min video of me and my friends playing soccer/football and when I wanted to play it back,the video had green lines in it or didn't even play,claiming that the video had an invalid URL...same is with files downloaded from my pc,they work on my laptop but when I transfer them via MediaGo they either can't be played,are corrupted or unreadable.The SD card itself isn't corrupted because I plugged it in via an adapter and all the files I transferred(manually,not through MediaGo)were fine and the phone read them ok,but I don't want to have to turn off the phone and eject the SD card every time I want to transfer a file 😕 .My card is a class 4 Kingston 8GB SDHC.I didn't have these problems with my X8,why does having a better phone mean more problems Slightly_frowning_Face ,please help me on this because I've already tried formatting the card 3 times with no luck,I also factory resetted it,same result.Oh and some of the videos I have on it play,but they stop at random(different every time)times saying invalid URL or the video can't be played.

80 REPLIES 80
Dan987
Visitor

Have You tried:

1.Repairing your system via PCCompanion

2.Downloading the video in a different format

3.Clearing the movies and/or album app cache

4.Installing a cleaner app(I recommend CCleaner),that will delete unneeded files/folders+corrupted files

If none of these work,then try calling support or visiting a sony service center Slightly_smiling_Face