charging problem

[RENIT]

I NEED HELP AS SOON AS POSSIBLE  !!!!!!

I KEPT  MY PHONE FOR  CHARGING AND AFTER FEW HOURS  THE  BATTERY % STILL REAMAINS D SAME AND I HAVE NEVER SEEN MY BATTERY ABOVE 15 % !!

[_alexdon_]

Connect to wall socket and force restart your device(power button+vol up until the phone vibrates).

[RENIT]

i tried all those still its d same 

[_alexdon_]

http://www.sonymobile.com/gb/tools/update-service/

Download sony update service and repair.

[RENIT]

My phone is updated. still the problem persist

[RENIT]

Is it some virus causing d problem?

[_alexdon_]

You need to repair,I guess you have updated some time ago.

[RENIT]

Ok

[_alexdon_]

Keep us updated.

[RENIT]

does this update resolve my charging problem ?