My BDP-S370 has stopped connecting to the internet

[emmaclaireleonard]

I've had my S370 since Christmas and last week it stopped connecting to the internet.  It can find things wirelessly on the network (i.e. photos on my laptop), but it won't connect to Iplayer or 5 on demand or Lovefilm.  I've tried rebooting the router and switching off the Blu-ray player, but nothing is working.  The error message says "Connection status cannot be confirmed. The process timed out because the server could not be accessed.  The network might not be set up correctly."  I've tried Network Settings/Internet Settings and that says Physical Connection OK, Internet Access OK. I've tried Network Connection Diagnostics and that's correct apparently.

Please help!

[emmaclaireleonard · Accepted solution]

I've reset everything and left it switched off for 20 minutes.  It then asked me to do the easy set-up again and is now working! Hurrah

[Thalamus.]

Hi emmaclaireleonard,

welcome to Questions & Answers..:smileyhappy:

I'm glad you've been able to resolve your connection problem..