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Issues with surround sound

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Chocofrolic
New

Issues with surround sound

We've recently started having issues with our BDV-N7100W system.  Whilst watching Sky TV, the audio cuts out and a loud "white noise" starts blasting from all speakers and the unit needs to be turned off to stop this from happening.  Has anyone else had an issue like this before and managed to fix it?

 

Thanks

1 REPLY 1
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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

I would recommend contacting the Sony Support team here for advice on this issue.

 

Best wishes,

Sean