Join now - be part of our community!

BDP-S370 not reading NAS drive correctly

SOLVED
profile.country.en_GB.title
lunchmoney
Visitor

BDP-S370 not reading NAS drive correctly

Hello,

I have a BDP-S370 and a Seagate Go-Flex NAS drive.

The NAS has lots of video content stored on it that can be read by my Win7 PC and laptop.

The BDP, however, can only see and play some of the files. I recently had a clear out of the drive, but the player is still saying the deleted files are still there. And cannot see any new ones I have added.

The files are all the same format.

I'm going nuts trying to get the player to read the read the NAS correctly!

er... Cant think of anything else to add right. Any help would be appriciated and I will try to answer any and all questions that I can, but please bear in mind I'm not a fan of jargon and acronyms. Please use plain english :slight_smile:

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.en_GB.title
KDL-CX520
Visitor

Hello lunchmoney and welcome to Sony forums

for some reason the BDP hanging and keep the history of the deleted file

So, reset the player to factory setting as mentioned in page 25 in manual

Let us know the trial result

Thanks

View solution in original post

21 REPLIES 21
profile.country.en_GB.title
KDL-CX520
Visitor

Hello lunchmoney and welcome to Sony forums

for some reason the BDP hanging and keep the history of the deleted file

So, reset the player to factory setting as mentioned in page 25 in manual

Let us know the trial result

Thanks

profile.country.en_GB.title
lunchmoney
Visitor

Thanks for the reply.

I have completed a factory reset, unfortunetly it appears to have had no effect. As soon as the player locates the drive it loads the same files as before.

profile.country.en_GB.title
KDL-CX520
Visitor

You are welcome and thank you for your feedback

What type of connection do you use between NAS and BDP? Is it direct connection by USB cable? or Do you use indirect correction such as DLNA connection by Windows MP12 or Serviio software?

Regards,

profile.country.en_GB.title
lunchmoney
Visitor

The BDP and the NAS are connected to a BT HOme Hub 2.0 via ethernet cables

profile.country.en_GB.title
KDL-CX520
Visitor

i guess this is the reason behind the problem

You are using your laptop/PC as DLNA server, and the links of the deleted files still reside in the SHARE folder

When you browse the NAS from your BDP it read this share folder (not the HD itself)

i don't know which software you are using to enable DLNA server on your laptop, but give a try to Serviio software, it is easy to use, recommended by Sony UK, freeware and the most important it update the files links inside the share folder (default refresh time every five minutes)

profile.country.en_GB.title
lunchmoney
Visitor

I'm not even sure what a DNLA server is........

Did I mention I dont have to have my PC switched on? I get the same issue wether PC is on or not.

I will give this serviio a try.........

Message was edited by: lunchmoney

Message was edited by: lunchmoney

profile.country.en_GB.title
KDL-CX520
Visitor

either your laptop is switch on or off it is not the main issue, the shared files stored on laptop if you connected NAS to laptop using USB ,,,, Shared files stored on NAS itself in you connect NAS to hub using LAN cable,,, whatever the DLNA Server is only a name for the device which hold the share folder.

see this video too

http://www.youtube.com/watch?v=BwtBQJadBL8

or

http://www.youtube.com/watch?v=BwtBQJadBL8&list=PL3DC17A2EB20BA103

Hope this help

profile.country.en_GB.title
lunchmoney
Visitor

Serviio appears to have done nothing except make my PC appear on the BDP lists. But then it cant find any files. But I dont have an issue with playing files from PC onto the TV (it's my 3rd monitor) this didnt really help. 

After removing Serviio I am now back at square 1.

But I went back to the Serviio website and checked out the FAQ's and start up guides to see if missed anything. Not understanding half of what is written there does not help (and it appears the user interface has had a few changes that are not taken into consideration in the guides). As said in the OP I dont do jargon :slight_smile:

I reinstall, went through the steps (as best I understood them) and still the BDP will only see old files that are no longer on the NAS and cannot see files that are on there.

I dont appear to have missed anything. Serviio did not help me.

profile.country.en_GB.title
KDL-CX520
Visitor

So you hate Serviio too :smileygrin: while most people love it

Dlna sometimes not easy to configured

why you didnot connect your NAS directly to your BDP usb socket and see what is running there?