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RX10M2

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Archer189
Member

RX10M2

Unable to update apps on camera as I  need to update firmware, which I am unable to do so as there is nothing compatible with Mac OS Mojave (10.14) or Catalina (10.15)

4 REPLIES 4
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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

I'm looking into this and will update the thread when I have an answer.

 

Best wishes,

Sean 

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Joe_Dohn
Specialist

There haven't been any recent updates for the camera in a while, so I think your best bet would be to find an older Mac or a relative or friend with w Windows PC/Laptop. Ideally, this is possible for you now, but I'd honestly recommend you stay safe for now and reach out when things are a little bit safer.

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Archer189
Member

Thanks for the reply.  

 

Your Reply is as expected from Sony. I've no doubt I will have a similar experience down the line with my RX100M5.

 

This type of situation is not restricted to Sony Cameras. Imagine buying a brand new product and Sony has no software to transfer files on a Mac.  Best solution is to stay clear of SONY.

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Joe_Dohn
Specialist

I'm not sure I agree with that sentiment myself as it's just how it is sometimes, especially in this day and age when you buy an electronic device from a power bank all the way to a full-on PC; they get old quick, but I understand where you're coming from. Stay safe!