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sphinxxxxx
Visitor

Hx9V noise from zoom

I have had my HX9V since the end of August.  Earlier this week it has developed a mechanical noise whenever the zoom is used, although it is much more pronounced when zooming out.  The noise is a rapid rythmic clicking, and is loud enough to be picked up on video recorded with the camera.

Has anyone else experienced this please?  Also, given the short amount of time I have had the camera, would you think a replacement camera should be given to me, or is a repair of the camera reasonable?  I bought the camera from John Lewis.

1 ACCEPTED SOLUTION

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blaireau_photo
Visitor

Hello - welcome to the Sony Forums :slight_smile:

As you have only had the camera for a short amount of time, I would advise you to contact Customer Services to try and find out the best course of action and if necessary, they will be able to advise you about a repair under warranty.

All of the details for this have been placed in this handy forum thread:

http://www.sony.co.uk/discussions/message/651957#651957

Thanks,

Simon

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profile.country.en_GB.title
blaireau_photo
Visitor

Hello - welcome to the Sony Forums :slight_smile:

As you have only had the camera for a short amount of time, I would advise you to contact Customer Services to try and find out the best course of action and if necessary, they will be able to advise you about a repair under warranty.

All of the details for this have been placed in this handy forum thread:

http://www.sony.co.uk/discussions/message/651957#651957

Thanks,

Simon