Video Camera DCR-PC5E

[martinbratcliffe]

I have a Sony Video camera DCR-PC5E serial number 76463,I opened the Cassette,but when closing,it won't return,can't therefore close the Cassette housing door.It is marked "Do not push in the compartment".How do I get the Cassette to return?

[Anonymous]

Hi there,

Hopefully a community member can help.

Best wishes,

M

[The_Black_Rose]

Hi martinbratcliffe,

I won't really recommend pushing the door hard not to cause physical damage to the camera. I found an illustration showing how to open/close the cassette on page 19 of the Manual: https://bit.ly/2YIzKx1. If it still won't closeI believe it needs to be repaired. Usually these products are sent to Sony Central services. Their number is 01656867347.

Cheers,

The_Black_Rose

[martinbratcliffe]

Thanks for your comment.I managed to get my DCR-PC5E working again.
I was advised by Sony to take the Film Cassette out ,and not return it for a least
One hour.Sure enough, when I put the Cassette back in and closed the door, the mechanism
Functioned again & the whole cassette mechanism returned, and I could close the outer door once more.
I am happy to say that my Camera is working again.

Thanks for your interest.

[The_Black_Rose]

Hi martinbratcliffe,

That sounds interesting. Thank you for sharing this solution with us.

Cheers,

The_Black_Rose