XF90 can't turn on intermittently

[wuyuankai]

My Sony XF90 can't be turned on from time to time using either remote or the power button on the back of the TV, this happens to me around 4 - 5 times already since May.

After I unplug the power for about 5 sec, then it can be turned on fine.

This is very annoying and have to unplug it everytime when it happens. 

Something wrong with my TV hardware? or software?

[Sean_Mc]

Hi there,

Have you tried a reset on your TV which should resolve the issue. More details on how to perform this here.

Let me know how you get on.

Best wishes,

Sean Mc

[wuyuankai]

Hi

I have already reset my TV after updating to the Oreo firmware

[Sean_Mc]

Hi again,

If you're still having this issue, I would recommend getting in touch with the Support team for further help with this here.

Best wishes,

Sean Mc