Share your experience!
Hi,
I'm using a 55XD7005 with a HT-XF9000 connected through HDMI3 (ARC) via High Speed HDMI cable.
The problem is, when I'm playing a movie through the built-in Video app and switching to a DD+ audio source, the video playback is stopped with no sound or picture at all.
The problem came first with the latest available firmware update.
Please advice!
Hi,
I tried without the Soundbar and the same happened. The video stops playing when swithcing aoudio to DD+.
Looks like the previous TV update broke the DTS, but the DD+ was working and with the latest update fixed the DTS but broke the DD+.
Hi Rinysti,
Have you tried clearing the cached data?
Press Home - Settings - Storage and reset - Internal storage - Clear cached data - Yes.
Cheers,
The_Black_Rose
Hi,
I tried to clear the cach now, but it did not helped.
Hi there,
Have you tried resetting the TV?
You can find the steps here: https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55xd7005/artic...
Win_88
Hi,
Yes, I already tried it, multiple times.
Hi Rinysti,
I'll try passing this one to Sony. Hopefully they'll get in touch with you soon.
Cheers,
The_Black_Rose
Okay, thanks!
Hi Rinysti,
I hope this will be resolved soon.
Cheers,
The_Black_Rose