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USB sticks not recognized (certain brands)

j2user
Explorer

USB sticks not recognized (certain brands)

Certain branded Usb sticks not recognized.

I have a Sony Android TV model: KD-65X7500F

1. I have a Toshiba 16GB USB stick which is formatted to NTSC.

2. I have the latest TV firmware (6.5629 - 12/9/18).

3. When I plug the USBstick in (tried all 3 TV USB ports) and go to Video app to see the USB stick it shows the Devices as "No device found".

4. I found that puzzling as it was correctly plugged in, so I went into >TVSettings >Storage & Reset. It reads:
"Storage & Reset
Removable Storage:
USB drive is safely ejected."

5. Why has the USB drive safely ejected, when I have just plugged it in?

6. I also have a Sony 60R550a (2013) and this exact same stick complete with files plays correctly.
So I know it is this new KD-65X7500F Android TV causing the problem.

7. I have attached screenshots of Devices screen, Storage&Reset screen, and Android Info (build number etc.)

8. Note: I also have a Verbatim 8GB stick which plays all files correctly in this KD-65X7500F TV!
So I can only assume that sony have not allowed all brands of USB stick to be identified in this TV ("No device found").
Please pass this on to engineers so a new firmware can be made.IMG_20181128_073245.jpgIMG_20181128_073607.jpgIMG_20181128_073631.jpgIMG_20181128_073056.jpg

4 REPLIES 4
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Kuschelmonschter
Hero

The MediaTek chipset inside Sony Android TV isn't very good and drivers are buggy as hell. That's the problem you are facing.

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Jadesa11y
Member

Wouldn't of commented tbf wasn't helpful, need a solution not a statement. 

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royabrown2
Hero

@Jadesa11y 

 

But you haven’t stated any problem for which you might need a solution 😢

 

Surely you aren’t seeking a solution on behalf of a poster who posted three years ago, and appears to believe he has formatted his USB stick to a US TV standard, rather than to any recognisable possible USB stick format? 😛

 

And you might want to check out the rep of any responder before dissing them; @Kuschelmonschter knows whereof he speaks, and if you spend any time here, then you will know why he responded as he did.


My favourite bedtime reading is a Sony product manual…
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Jadesa11y
Member

LMAO ok 🥴