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Source keeps changing

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Leemonjazz
New

Source keeps changing

Hi, we have a kd65fx8796 TV. When we turn off the TV quite often, most times when we turn it back on, the source has changed. We have to keep changing the source. We have a virgin media box as well if that matters. Just a buying really. Also how or can we just use one remote Sony or virgin to operate things? Thank you
4 REPLIES 4
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EdwinaU
Moderator

Hi there,

 

Welcome to the community.

We'll check this and get back to you when we can. Maybe some of our members will have some tips to share in the meantime.

 

Best wishes,

Ed

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The_Black_Rose
Specialist

Hi Leemonjazz,

 

That seems really strange. if you disconnect the box, does the same thing happen?

 

Cheers,

The_Black_Rose

 

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Leemonjazz
New

Hi.
Most, to every evening we turn off our Virgin Media box ie. Light goes red and turn the TV off as well. Some mornings, nect day but most often TV has changed its source. Some days it doesn't?
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Tenneen9000
Member

Hi Leemonjazz,

 

Just to eliminate any HDMI CEC glitches, try either disabling Bravia Sync from the external inputs menu on the TV or disconnect the Virgin box's HDMI cable from the back of the TV, test it, and let us know the outcome.

 

All the best,

Tenneen9000