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tmarko

Hi to all, im having problems updating my w755. When i want to update android software im always stuck on 88% and having error 2123 (An error occurred during the software update, . The update server in temporarily unavailable. Please try again later Error: 2123). Ive tried several time, over cable, wifi, nothing. Always stuck on 88%. Same thing with fw, ive downloaded fw from sony site, connect usb to tv, the fw starts to copying and again on 88% tv restarts. So if anybody nows how to resolve this, please help! Thanks!

Anonymous

Hi @lord.ford

Can you please let me know your TV model number?

Cheers

Edit: appologies. Saw your first post a few days ago. W755. Also sorry i missed your first post too

lord.ford

Hi Quinnicus

Bad news: Fix did not work.

Good news: I tried reinstalling the update file from Sony using an old USB formatted to FAT32 (previously using a 64GB NTFS stick) and this worked!

Thanks for all your help and for the FAT32 idea!

lord.ford

Hestywear2

Hi im having the same problem in 55w800c but the diferente is the update dont starts. Please help

Thanks

Anonymous

@Hestywear2

If the update doesnt start at all, try a different USB drive snd make sure you follow the update instructions exactly.

thefunk

Hi @Anonymous

Facing the same issue regarding updating the firmware for Android 2015 model kdl-50w807c (on rev 2.257.0010EUA).

Have tried the obvious; d/l from internet, usb (with multiple devices), and factory reset without success. The firmware update always aborts mid-way (~44%).

Could you please share your fw update workaround / instructions.

Many thanks,

Mark.

Anonymous

Hi @thefunk

I have sent some instuctions to you via private message. let me know how you get on.

Cheers

Taranin

Hello. I have the same problem and I cant update my 40WD-653.

The errer 2123. Can you help me?

Anonymous

Hi @Taranin

Ive replied to your PM - however for other peoples benefit:

Unfortunately the fix that I have is only for Android TVs and hence will not work on your TV. However, please see the following two links to find hints. However, all else fails - factory reset the TV and try again.

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/134376/

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/82261/

Thank you