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Sony Kdl W755 software an fw crash, error 2123

SOLVED
tmarko
Explorer

Sony Kdl W755 software an fw crash, error 2123

Hi to all, im having problems updating my w755. When i want to update android software im always stuck on 88% and having error 2123 (An error occurred during the software update, . The update server in temporarily unavailable. Please try again later Error: 2123). Ive tried several time, over cable, wifi, nothing. Always stuck on 88%. Same thing with fw, ive downloaded fw from sony site, connect usb to tv, the fw starts to copying and again on 88% tv restarts. So if anybody nows how to resolve this, please help! Thanks!

225 REPLIES 225
Anonymous
Not applicable

Hi michalsima_90

 

Can you please reply back with the model number of your tv.

 

Thanks

michalsima_90
Explorer

Thanks for quick response. My TV is Sony Bravia KDL 55W755C.
Anonymous
Not applicable

Thats ok. Ive sent you a private message with some instructions.  Let me know how you get on.

 

Now to get ready to visit my mum :slight_smile:

 

 

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Cyborg67
Explorer

Can you send me this method to try on my tv (KDL-55W756C). Maybe it will work, who knows!

Thank you!

Anonymous
Not applicable

@Cyborg67 - If already sent those instructions to you previously, which failed to work in your situation.

 

Has Sony not got back to you yet??

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Cyborg67
Explorer

Hy!

After your complaint about my problem, I received an email from Sony Belgium saying that they found out about it and that Sony will head to Romania.
Sony Romania also sent me an email telling me that they found out about my problem and they will investigate.
That was on February 26th. Since then it has not happened anything and the TV is in the same condition: not to exceed initial setting time.
You think you can do anything?
Sincerely, Gigi!

michalsima_90
Explorer

Thank you! Thank you! Thank you! TV is already updated, faster and me finally satisfied that I have the last fw installed.. 1st night afrer 2 weeks without nightmares :grin: Good job :slight_smile:

Anonymous
Not applicable

Excellent - thanks for confirming :slight_smile:

didievilempire
Explorer

Hi !!! :cry:

 

unfortunately it did not work

 

Sony reported that the server is experiencing problems

 

I will be awaiting for news

 

without netflix

 

 

XBR-55X855C

 

Thanks:smileyhi:

Dvb-des
Explorer

Hi Quinnicus!

I'm having the same problem alot of people have, I've got the kd-55x8005c, when applying a software update, it stops at 14%ish, won't update, even with the usb method. Please help!

Thanks in advance!