Info bar on top of screen keeps popping up on my 55" XF9005

[Blumine1818]

Whether I'm watching Sky TV or a 4k bluray, I get a black bar that pops up on top of my TV screen.

This is the bar that shows HDMI, picture resolution etc.

Is there a way of turning this off?

Does anyone know what causes this?

[Pentium_Gladio · Accepted solution]

Hi Blumine, I have recently contacted Sony support about this and they advised that this is being investigated by their engineers; however, as a workaround for now, you can disable the info banner by pressing home- select settings- watching TV and set the info banner to OFF.

[Blumine1818 · Accepted solution]

I really appreciate you getting back to me.

This is welcome news.

It's really frustrating!

Many thanks