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2015 Bravia Android TV Issues

NickCo1979
Member

2015 Bravia Android TV Issues

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

 

 

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

 

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

 

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

 

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

6,373 REPLIES 6,373
Anonymous
Not applicable

@adyjay33 - can i ask what reason this review was rejected?

xx4L0Mxx
Contributor

The Shield may have cost £119.99 ,but it would cost a lot more to actually integrate it into a TV.

 

Sony's hardware is massively underpowered compared to a Shield TV?

 

Well, of course it is. So, you think ALL Sony Android TV's should contain a Nvidia K1 or X1 or Simliar processor?

 

So, you would be happy to add an extra £200 to every Sony Android TV on the market just to have a massively overpowered chip to power iplayer?

 

The current fault with Sony Android TV's is the Software, not the hardware. Having faster processors, more RAM etc is nice, but it's not remotely required.

 

Like I said before, the comparison is Valid.


Quote :

 

"What I'm really saying is that it's now very obvious to me that Sony's hardware is massively underpowered after experiencing the shield."
 
My Xbox One feels massively underpowered after playing on my PC, but I DON'T expect Microsoft to have put a 960gtx or 280x in it unless they were expecting me to pay £500 + for an Xbox One.
 
EDIT : and in reply to the "It wouldn't cost that much more etc".
 
What about cooling? More psu power to power it etc etc
 
And while we are on the subject. If Nvidia's android experience is so awesome, the can one of you explain why I had to have a replacement shield tablet sent to me and ship the old one back as they were prone to catch fire? This is something which took Nvidia nearly 12 months to actually acknowledge. My SOny TV may suck in many aspects, but at least potentially killing me hopefully isn't one of them.
 
 
 

 

 

rdlowry
Member


@xx4L0Mxx wrote:

 

 
And while we are on the subject. If Nvidia's android experience is so awesome, the can one of you explain why I had to have a replacement shield tablet sent to me and ship the old one back as they were prone to catch fire? This is something which took Nvidia nearly 12 months to actually acknowledge. My SOny TV may suck in many aspects, but at least potentially killing me hopefully isn't one of them.
  

I don't see what this has got to with anything, the shield TV doesn't have a battery. It's not like Sony haven't recalled millions of batteries due to fire risk over the years.

 

I'm not saying the shield is gods gift, it's just a good example of Android TV running well. Like you say the majority of the 2015 TVs problems will be down to software. Anyway I don't want to argue with you. In my original post I was just highlighting my experience with the products I've purchased after returning my TV as it might be useful to others.

Shodney
Member

I'd quite happily pay an extra £200 for something that actually works.

 

Is that an option? Maybe they can use of the £900 the TV has dropped in price since I bought it, and put that towards it?

mk1.golf.1983
Member

@xx4lomxx. Think you should Google Sony TV catches Fire!

Mekerz
Member


@xx4L0Mxx wrote:

The Shield may have cost £119.99 ,but it would cost a lot more to actually integrate it into a TV.

 

Sony's hardware is massively underpowered compared to a Shield TV?

 

Well, of course it is. So, you think ALL Sony Android TV's should contain a Nvidia K1 or X1 or Simliar processor?

 

So, you would be happy to add an extra £200 to every Sony Android TV on the market just to have a massively overpowered chip to power iplayer?

 

The current fault with Sony Android TV's is the Software, not the hardware. Having faster processors, more RAM etc is nice, but it's not remotely required.

 

Like I said before, the comparison is Valid.


Quote :

 

"What I'm really saying is that it's now very obvious to me that Sony's hardware is massively underpowered after experiencing the shield."
 
My Xbox One feels massively underpowered after playing on my PC, but I DON'T expect Microsoft to have put a 960gtx or 280x in it unless they were expecting me to pay £500 + for an Xbox One.
 
EDIT : and in reply to the "It wouldn't cost that much more etc".
 
What about cooling? More psu power to power it etc etc
 
And while we are on the subject. If Nvidia's android experience is so awesome, the can one of you explain why I had to have a replacement shield tablet sent to me and ship the old one back as they were prone to catch fire? This is something which took Nvidia nearly 12 months to actually acknowledge. My SOny TV may suck in many aspects, but at least potentially killing me hopefully isn't one of them.
 
 
 

 

 


Wow, you're pretty much wrong on every point you've raised here.

 

First of all, the £200 price point of the ShieldTV contains considerable cost getting it from manufacturing to end of market. I've already explained this and you've offered no reasoning as to why you don't believe this is the case. I'll give you an example:

 

Retail CPU from Intel to consumer: £x

OEM CPU from Intel to consumer: Less than £x

OEM CPU from Intel to MFG: Even less £x

 

Sony would only be buying the SoC from Nvidia, not all the other components that are part of the ShieldTV system. Your argument is the £200 retail cost would be added on (which in itself is wrong, as above) and there would be no cost saving from taking out all the duplicate components already in the TV (the MediaTek SoC, PCB etc).

 

Cooling? The Shield tablet is passively cooled, so there's no additional cooling needed - if it can run in a tablet case, it'll be more than fine in a much larger TV case. PSU power? If a Li-ion battery can power that SoC in a tablet, it'll get more than enough power from a TV that is permanently plugged into an AC outlet.

 

The issue you're referring to was down to the battery (not manufactured by Nvidia) and not the SoC. Heck, the tablet itself isn't even manufactured by Nvidia, it's built by Foxconn.

 

I don't see why Sony put Android onto these TVs along with the Google Play store because they've left themselves open to providing content that the TV isn't powerful enough to handle. The correct comparison would be if you were to download an XBOX game via the online store and found it couldn't run above 20FPS - why provide the ability to download that game if the hardware isn't up to the task? It's not a PC where the GPU can be upgraded.

 

Android TV is one of the only Android platforms where Google approve the content to appear on the Play Store. Therefore any game you come across on there has been designated as being approved for TV due to having controller support etc.

frankie1g
Member

I think sony think my remote is fire waiting to happen  Sent from my Samsung device
frankie1g
Member

Truth hurts Sent from my Samsung device
xx4L0Mxx
Contributor

"The correct comparison would be if you were to download an XBOX game via the online store and found it couldn't run above 20FPS - why provide the ability to download that game if the hardware isn't up to the task? "

 

Dead Rising 3, Fallout 4 The Witcher 3, Just Cause 3 etc would like a word, but regardless.

 

The only point i'm trying to make is that I would LOVE to have a Nvidia Tegra chip in my Sony TV, I know from experience how good they are. Just as i would also love to have Full Area Local Dimming, but their is a price differential which has to be taken into account at some point.

 

I bought my KD X558509c for £999 with the free wired soundbar which was surplus to my requirements, so I sold it for £60, effectively making the cost of my TV £939, which to me is a bargain price for what I have got.

 

Bearing in mind, I fundamentally bought it to Game in 4K on my pc, for which it is actually Spectacular at doing I'm happy.

 

Would i have been prepared to have paid £1100 for it if it had contained a Qualcomm Snapdragon or Nvidia Tegra? Probably not.

 

 

 

 

Anonymous
Not applicable

@frankie1g - i dont understand?  i am of the understanding that Sony has contacted you about your defective remote?  Is this not the case?  Please PM me if you wish?