All the same symptoms on my four week old Sony. KDL55W805CBU
Had the Sony App tell me they are working hard to solve the issues but why send out a TV that has these problems?
You dont buy a car for them to tell you later that the engine will only work with an update!
My review they askedme to do for the TV got thrown out too for telling the truth so I may as well put it on here.
"It is a nice looking TV with a great picture, even when in SD mode and the upscale on it is great. The screen is good with all colours and the blacks are actually black which is nice.
There are plenty of adjustments on it for the picture and in all I think this is probably the best TV picture I have seen in recent years.
The 3D is good with nice depth to it, but sadly you do not get any glasses and they cost £50 to buy and are hard to find, why not put this fact on the box that there are no glasses, such a disappointment, there is a bit of crossover too, maybe this can be sorted in a future update... how about it Sony?
It is a real shame that there is no 2D to 3D conversion on it too which was suggested on many sites when I looked to buy it, sadly I did not find out this until I tired. My Sony Blu-Ray player does allow that on DVD's and non 3D Blu-Ray discs and when in operation its looks okay, but it will not do it for live TV which is a bit of a downer.
It is sadly let down by the Android interface and is a bit sluggish in operation, sometimes taking 20 seconds or more to change channels which is not really acceptable for a modern TV, it makes you feel frustrated when you press the channel change and it sits there doing nothing.
At the moment it cannot record from YouView which has only just become operational from a recent update and this is disappointing, also there is no way to set the TV to record from a timer which again is disappointing, I hear that a future update is going to possibly bring this facility to the TV but we shall see.
The supplied free sound bar sadly blocks the remote control for the TV when placed in front of it, so that has gone to a different TV and I have put the TV through my surround systems which sounds fantastic.
The TV sound is okay but nothing to write home about though.
I am still getting used to the TV and find that I have to on quite a few occasions reboot it as it locks up, which is not very good considering Sony is supposed to be a premium brand, I realise that this is due to the operating system but its just not good enough really, I do wonder if the TV CPU is under powered and cannot cope, is this true Sony?
I am sure that updates to it will help out and I hope Sony continues to give updates for it and not leave it on the scrapheap when future updated models are released.
In all I am a bit disappointed in paying a grand on a TV that is clearly not ready for release.
Will I buy again from Sony I ask myself, if this experience is to go by probably not, unless of course the updates solve the problems this TV really suffers from?
Marks out of 10... sadly only a 4!
Sony you really need to do better.
The product is not really ready to sell in my opinion, as stated the interface is not up to scratch and there are too many missing features that could make this a great TV. Please sort out the TV and the interface and this will restore my faith in Sony products, until then I am sorry to say I will be wary of buying a premium brand like Sony is supposed to be."
So Sony, if you sell a TV with features then we expect them to be there when we buy it, not in a few months time.
I am on the verge of returning it too, sick to death of pushing the off button for the sound to continue then eventually turn off then come back on again! I mean everything else electrical switches off so why cant you useless TV?
Dont think you would like to turn your car off then come back to find its been on all day as its switched itself back on and ran out of petrol, same with my TV, but its using my expensive electricity instead, are you going to pay for it Sony?
As for the YouView ,thats been disabled as its just does not work properly!
Come on Sony I thought the picture was brilliant and I bought it on that basis and also on the fact you could record onto a HDD, well thats not working is it?
Also I cant use my Freesat dish as if I did decide to use YouView it disables the inputs, what is going on there then, apparently it used to work?
I saw a great cartoon a couple of days ago about Apple updating a laptop with a man holding a screwdriver removing the USB port and he is saying "Just updating your laptop by remove the USB ports Sir" well is this not the same thing as you last update disables the satellite inputs, why are you doing that, stop taking things away that we paid for!
If this TV was working great then I might keep it, but at the moment its nearly going back under the SOG act "As not as described" and "Not fit for purpose".
I will see how the next update is, but if it fails its going back and I will make sure all the Audio and TV magazines get to hear about it too, oh and thats not a threat by the way, it will be a promise.
Your choice Sony, employ decent coders or lose a lot of customers as you will soon be classed as a cheap brand that no one wants to touch.
Now I have to decide on where my 1k I am going to get back is going, and it wont be on any other Sony products ever...
Oh and if you ask for a review of the TV please use it as is, its not good just to pick the good ones and ditch the ones you dont like, in fact I think thats very misleading, about like your TV is.
Thank you for reading this and I expect it to dissappear as Sony dont want others to see what a bodge up they have made of this TV.
Oh and I have copied this so it will go elsewhere if its removed.
KD-55X8509C LATEST FIRMWARE
NOT A HAPPY CUSTOMER!
