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headphone jack not working

SOLVED
HaiderAli97
Visitor

headphone jack not working

I recently bought a new Xperia Z1...
Had great time using it but suddenly on one unfortunate day, I found out that the phone no more recognizes any headphone.
.
I tried to clean the headphone jack.. AND it worked but after 3 minutes, phone wasn't able to recognize headphones not even SONY and beats.
.
Is it a software issue or something?!
Please help
61 REPLIES 61
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josbengg
Explorer

done that even tried other headphones 

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EMS_MO72
Community Team

I think if this issue started to happen after the latest software update, and software repair did not help, a software glitch could've affected the hardware part.

Try to send it for repair to check the headphones port for you.