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totally dead because of overheated please help me!

randimaksubaa
Visitor

totally dead because of overheated please help me!

it was the second time its happen to me ,first time I brought it to service mobile and its cost 100 usd to fix it( I dont want to pay again).after a month that I felt my phone overheated again after download heavy game to my mobile. I tried turning it on, but nothing. The phone seemed dead. I thought that it was better if I left it for a few minutes to cool down and then try again. But still the phone does not boot.
I also tried twice to connect the phone to my laptop through the USB cable and I see that the phone starts getting hot around the "charging" area...And won't boot of course.

Any thoughts, anybody knows what may be happening?

PS. I tried all the combinations "vol up + power + home", etc. but nothing seems to be working.

2 REPLIES 2
Jake-SonyXperia
Champion

Hi @randimaksubaa,

Welcome to the community,

I am really sorry to hear about this issue Slightly_frowning_Face

In this case, you may need to go down the path or reinstalling the handset's software, this should help with heating and any other software issues that may be occurring.

I have supplied a link below that will show you how a software repair is done on the handset, this can be done with the device powered down, so no need to worry about that the fact it cannot turn on.

software repair using Xperia Companion

Let me know this goes.

randimaksubaa
Visitor

I tried already using experia companion and follow the intructions but my phone doesnt respond at all.

I just curios what technician did to fix my phone?

 please if there is other way to fix it i tried to tear down everything and resamble again hopelly miracle happen Slightly_smiling_Face

thank a lot