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Texts Not Sending

TravellerRay
Visitor

Texts Not Sending

Hi, since the last update, I can create text messages, press send but then they hang.  I have to turn the phone off and on before they send.  At the same time I can still receive messages.  I am having to reboot the phone 4 or 5 times a day. 

I have read the previous suggestions including clearing the message data.  This did not work.

Ray

3 REPLIES 3
CameronT
Champion

Hi @TravellerRay, welcome to the community. I am sorry to hear about this issue Slightly_frowning_Face

Can you please test your phone in safe mode and see if the same issue happens?

TravellerRay
Visitor

Hi, so it works in safe mode.  But as soon as I go back to normal mode it screws up again.  So how would I find which app could be causing the trouble?

Thanks

Ray

CameronT
Champion

@TravellerRay,

There's no easy way to find out. You need to remove apps one by one and test after each uninstall. Alternatively you can do a fresh start by running a software repair using Xperia Companion.