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calling speaker not clear

basha1389
Visitor

calling speaker not clear

when i doing call and run ear speaker

sound not clear  and

There is a lot of noise
Tags (3)
3 REPLIES 3
CameronT
Champion

Hi @basha1389, welcome to the community.


Can you please go to Settings > About Phone > Diagnostics > Test, and test the Ear Speaker. Let me know if you hear the same noise.

basha1389
Visitor

i do test and

The sound is very low
Tags (4)
CameronT
Champion

@basha1389,

You can try running a software repair using Xperia Companion, however I believe the issue may be hardware related, so you should contact your Local support team.