Automatically stop when playing music

[Orea]

Hi, I have a problem with my Xpreia Xz these few days.

When I play music, it may be stopped automatically and randomly,

and smart connect notice icon  disapears at the same time.

I have to touch play button if I want to contiune the music.

It happens every time, even playing with built-in speaker.

I had tried to change player app and move music files to built-in storage.

And do not work.

Is there any advise ?

[_alexdon_]

Have you tried to search for similar issues?

/t5/Xperia-XZ/Audio-skips-after-update-to-Nougat/td-p/1201171/page/2

[Sandykit]

Does anyone same as me being kick out half way listening to the music or so called stop half way the music after using Sony music player? If have can someone or kind people tell me what to do? Thanks in advance.. 

[LebDiabolic]

I dont have these issues when playing music on the phone. I am just disappointed with the internal speakers. not enough clarity and bass. But connected to my car through blutooth or to my earphones, it works great.

The similar issue I have just like you is when I cast music on my Parrot Speakers. I stops automatically afetr half a song or after a couple of songs. somethimes more. But I suspect the culprit is in the speakers wifi connection, not the phone.

[umitbora94]

Hi guys. I using Sony XperiaXZ. So when I tried to listen music or video (doesn't matter which player, YouTube, Spotify, Sony music etc.) Suddenly stops. Sometimes 2-3 min later or 30 min later doesn't matter it's happening all the time. What can I do? (Safe mode has been tried) 

[Lord_viridis]

Is this with headphones or through speakers?

[umitbora94]

Oh sorry I forgot to say, doesn't matter again, with headphones or without headphones. It's stops anyway... 

[Lord_viridis]

Well I can see how that would become annoying.. 

Myself I'd first check the headphone port, (even on speakers if the 3.5mm pins make a connection, it will stop the music) if that all seems clear I'd perform a backup and software repair using Xperia Companion 

If it still did it, the device would need looking at so I'd recommend contacting your Local support.