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Xperia Z5 problems finally sorted - 5th attempt...

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Sensination
Contributor

Xperia Z5 problems finally sorted - 5th attempt...

This is absolutely ridiculous! I have replaced the Xperia Z5 four times now the 5th unit I have finally has no issues. I ordered it directly from Sony (luckily not from Amazon as they probably would just kept “repairing” the same unit by resetting it to factory settings and each time it would take me  weeks to get my phone back…) That's what it took to finally get the phone without any problems...

The first phone did not have any build quality issues and had absolutely no gaps between the screen and the frame. For a flagship phone, not being able to store my “pocket fluff” between the screen and the frame is absolutely unacceptable so I asked for a replacement.

Second unit did not randomly restart even once! I tried everything and it just would not restart at all. I really wanted to see the LED light blinking red at least once but apparently Sony decided that random restarts are not what the customer wants! Again I asked for a replacement.

Third phone's both speakers were equally loud. I was expecting that the bottom speaker will be noticeably quieter. My left ear is not as good as it used to be (courtesy of Vietcong) so was hoping the sound will be nicely balanced. Unfortunately this was a problem for me because you cannot adjust the L/R speaker balance in YouTube app so every time I watched videos the sound was much quieter on the left side of the phone. It was very annoying so again I asked for the phone to be replaced.

At this point you probably wonder why I didn’t give up and go for a different brand. Well, I just really like the Omni balance design and you can easily call me a Sony fanboy as almost all of my electronics are Sony. It did however make me consider switching camps but ultimately I decided to give them another chance.

Fourth phone I really hoped will have all these amazing features people here are talking about. And it did!! Unfortunately the heating element did not work properly and I was able to record the 1080p 60fps and 4K videos for longer than 3 minutes in room temperature (UK room temperature not Bangkok room temperature). I even managed to record 4K video for 15 minutes once! Who on earth would need such long videos! On top of that I was really hoping to use it as a hand warmer in the winter but since the heating element did not work properly I was unable to. In addition, when playing demanding games the phone would not shut itself off after 5+ minutes and because of that I almost got addicted to Candy Crush Saga. I thought that I’m now so close to getting a perfect unit I have to try for the last time…

And it finally happened!!!!  The fifth phone I got is perfect and it finally has all these amazing features mentioned in this forum! It has a nice gaps to store my pocket fluff, the speakers are amazingly unbalanced, it does randomly restarts itself to make my life more unpredictable and it warms up nicely when making videos or playing games to the point when it shuts itself off.

And now the cherry on the cake…are you ready for it????!!!

All previous four phones were missing Sony’s amazing built in filter giving this cool effect of blurring the left side of the photos!!! Yes!!! You read it right!!! I finally have the Z5 that does have a proper “left-hand-side-photo-blur” (“LHSPB”) effect built in!!!! Now I can finally uninstall Instagram as this is the only filter I will ever use!!

Anyway, apologies for the long post but I just wanted to share my happiness and thank Sony for amazing customer service and all the fun I had replacing all these phones Slightly_smiling_Face 

P.S. Here’s the link to the photos I took to prove that I have the phone with the LHSPB filter that’s working properly!!

goo.gl/WGbQjS

2 REPLIES 2
Hossam_Abdelsal
Visitor

man, you made my day, I thought I'm the only lucky one who got all these amazing featured combined together in one device, and now I finally found another person on this planet to share my Z5P experience with.

I even became suspicious that this device is wanted somehow, I kept looking at it while holding it and whispering (my precious), I thought all ppl around are trying to steal it from me, that's why I decided to store it with my old shoes and use my old Z2 as my daily driver.

tell me, did you experienced the headphone jack port when it amazingly fails to connect with your headphones? man you should try it, also when it combines with the bluetooth shatters when listening to any music, feels like "am i gonna ever listen to music?"  

and what about the water in the headphone jack port when it keeps vibrating like crazy for hours and hours?

DALMORL
Visitor

Hossam z5 has given me headache on it's behavior. I don't know what to do.