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Xperia Z2 battery drain

thearai
Visitor

Xperia Z2 battery drain

I've seen a lot of posts about battery drain for Z2. But my case is somewhat different. My phone fell on the ground and turned off. I couldn't power it on later. So I tried to put it on a charger, because the battery had been weak before the accident..and a battery with red colour inside of it appeared. It has been five hours already and the battery is appearing and dissapearing on the screen (idk if this is normal even) and the phone still doesn't start. What do I do?

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Uliwooly
Expert

@thearai

Contact your Local support to get your Xperia Z2 inspected.

thearai
Visitor

Thank you for answering, I was hoping not to get that response tho:smileysad: 

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Uliwooly
Expert

@thearai

Anytime, it does seem to be a hardware issue.