[Xperia PLAY] Autofocus problems

[#1]

Hi,

I've got a strange problem with my Xperia PLAY. My camera seems to have corrupted autofocus functionality — it seems to be locked on infinity and I cannot focus on any object. I know that autofocusing should normally be triggered by long-tapping camera button in the default application, but it never happens — I always get red focusing mark and a blurry photo.

This behavior is observed on both 2.3.3 and 2.3.4 with default application, Camera ZOOM Ex, Camera 360 and lgCamera. I tried every focusing setting (auto, infinity, macro), but no luck. I also tried to clear application data for Camera app, but it didn't give any results either.

I opened service menu —> service tests —> camera, and after tapping on screen I got a message: 'Autofocus failed, taking picture anyway'.

Here's an example of my photo:

As you can see, it is of quite poor quality. It was taken from approximately 25-30 cm above surface, with 'Macro' focus settings and other settings in default state.

Could this be a hardware problem? What can I do in order to solve it?

Thank you in advance.

Best regards,

Yuriy.

[Markus1]

I suggest you try to repair the software with PC Companion. It doesn't sound like a setting issue to me.

Start PC Companion and click on Support Zone. If a new update is available you update to this one. If not you click on Update > Repair, instead.

Don't forget to backup the data before you run the repair since the phone data will be wiped.

Let me know if this solved your problem.

[#3]

Hi Markus,

Last weekends I reinstalled stock firmware (2.3.3) and the problem was still there. After that I upgraded again to the 2.3.4. I used WokanServer to roll back to the stock firmware for my country (Ukraine), and PC Companion to reupgrade to 2.3.4.

In the service test 'Camera' message 'Autofocus failed' is still displayed, and photos are blurry.

[Markus1]

Sorry to hear.

Since you've tried all you can try on your own I suggest you contact a service center and have them examine the phone and make sure it gets fixed.

Call the local support and ask for more information on the local repair guidelines.

http://www.sonymobile.com/gb/support/contact-us/

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[#5]

Thank you, Markus, I've contacted phone support and will go to the service center.

[jot94]

i have same problem on xperia ion. its camera became worst and it not able to focus , plz help