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Touch screen middle

kismoricz84
Visitor

Touch screen middle

Hi!

Pardon my english, I try to explain myself as best as i can.

New Xperia M4 Aqua (bought 3 weeks ago) keeps doing the following thing: in the middle of the screen there is a line where the touch screen is not working. It affects: moving icons to release, stop scrolling and instantly starting whats under my finger, I even tried drawing but its doing nothing in the middle, etc. Like when I release my finger, and touch again. Software is up to date. Is that a serious problem, do i have to change touchscreen, or some kind of software thing could help?

3 REPLIES 3
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Lord_viridis
Expert

So like a dead spot?
Does it do the same in safe mode?
kismoricz84
Visitor

More like a dead line horizontaly, right in the middle of the screen. In safe mode too.
profile.country.GB.title
Lord_viridis
Expert

Depending on your region, you could go back to where you purchased it or you can contact your local support.