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Suddenly Camera and Wifi problems

RutgerManger
Explorer

Suddenly Camera and Wifi problems

The last week I have experineced some issues with the camera, no matter what setting I have. An example is the picture here below. It's like there is some aura and glare around objects.It's more obvious in pictures than in videos. Is this an effect of the overheating issues?

20140806_124128_Android.JPG

The very same day I took this picture the Wifi connection seem to give up. No matter what I got either no connection at all or a limit connection (no internet) even though other phones and tablets worked fine. I restarted my router, but still the same problem.

I turned the phone off and left it off for 20min. Now the Wifi workes but the camera is still the same thing. Any ideas about it?

1 REPLY 1
Samuel1
Hero

As long as you've tried cleaning the lens, I suggest that you try to repair the phone software using PC Companion. as it might be a software issue.

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.