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Sony music (Jive).

Outlaw
Visitor

Sony music (Jive).

Good day.

Yesterday I upgraded my Z2 to the latest Android 4.4.4 build 23.0.1.A.0.167.

Have noticed a new addition of an application called (Sony Music). There's an option to sign in or sign up.

The issue I'm facing is, that i cannot either sign in nor sign up as the app stats i entered an invalid phone number in the sign up process.

Note that i can open the application and skip the sign up process and use it normally.

Anyone facing the same issue?
Tags (5)
10 REPLIES 10
alaaazzam
Visitor

Me too and until now no solution
Demon1521
Visitor

I dont even hawe such application...
Outlaw
Visitor

It's Sony Music Jive application.
SUBRATA-XPERIA-
Visitor

Yes, I am also facing the same problem on my Xperia M2 Dual. If you have any solutions share with me.
kamal1709
Visitor

Problem signing in to Sony jive music app app automatically shuts down when signed in if I don't sign in then the app works just fine problem facing since last two days please help

profile.country.GB.title
Uliwooly
Expert

Contact Sony directly regarding this

http://support.sonymobile.com/global-en/contactUs/

you can also try

settings > apps > all > jive > clear data > restart the phone 

@kamal1709 

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Uliwooly
Expert

@kamal1709 Stop creating duplicate posts

kamal1709
Visitor

Ahh sorry it's just connection problem the exact error is this USER_COMMENT=null
ANDROID_VERSION=4.2.2
APP_VERSION_NAME=2.0.0.5
BRAND=Sony
PHONE_MODEL=C2305
CUSTOM_DATA=
STACK_TRACE=java.lang.ClassCastException: java.lang.String cannot be cast to org.json.JSONObject
at com.infibeam.allthingsd.spinr.customclasses.InfiVolleyErrorClass.onResponse(InfiVolleyErrorClass.java:73)
at com.infibeam.allthingsd.spinr.customclasses.InfiVolleyErrorClass.onResponse(InfiVolleyErrorClass.java:1)
at com.android.volley.toolbox.JsonRequest.deliverResponse(JsonRequest.java:65)
at com.android.volley.ExecutorDelivery$ResponseDeliveryRunnable.run(ExecutorDelivery.java:99)
at android.os.Handler.handleCallback(Handler.java:725)
at android.os.Handler.dispatchMessage(Handler.java:92)
at android.os.Looper.loop(Looper.java:153)
at android.app.ActivityThread.main(ActivityThread.java:5299)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:511)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:833)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:600)
at de.robv.android.xposed.XposedBridge.main(XposedBridge.java:132)
at dalvik.system.NativeStart.main(Native Method)

srt
Visitor

M having same problem with xperia m2 dual while signing up in Sony music, the msg is "invalid phone number",please help......