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Repair centre

Malutka1
Visitor

Repair centre

Is there any time limit for the repair centre to hold my phone? 

Today is 31 days since they have received my phone in the repair centre and they are still waiting for the part!

1 REPLY 1
Emir1
Hero

Hi @Malutka,

The service routines for Xperia repairs varies on a market to market basis, therefore I am unable to answer if a months time is normal or abnormal I'm afraid. I recommend that you get in touch with your Local support to raise this concern and be assisted, since they have more information about your local market and the routines in play there.