Power button gets stuck

[Chithra]

Power button is working fine. But it went little bit inside. I need to apply more pressure on to it to work. It's just 6 month i took phone. It never fell down neither i used it rough. Is there any possibility to correct with as i dont know what's it condition after somedays. 

[Zann_H]

If the phone never dropped, then it's faulty. Bring the phone to the nearest service centre. 

[YoGem]

Zann.H is right furthermore your device is still under warranty, contact your local Sony Service Center and see if they can help.

[Chithra]

When I contacted Service center, they are telling its not covered under warranty. And it may cost around 2000 Rs to repair. Can anyone confirm will these things are covered on warranty or not. 

[YoGem]

It is. Everything in the phone that is bad, unless provoked by the user, is covered by warranty.

[Chithra]

Hi, Anyone from Sony support team, confirm how can i do with service center. Please help.

[Emir1]

Hey @Chithra,

I'm afraid that I can't give you an answer regarding if it will be covered by warranty or not. Your phone has to be examined by a technician at an authorized service center before a decision is made. To have it sent in to an authorized service center, please contact your Local support for instructions.

What I can tell you though, is that our warranty covers manufacturing defects. You can find our warranty terms by clicking here.