Join now - be part of our community!

not turning on

Blackmesa
Visitor

not turning on

The phone will not turning on no matter what I do. The phone si charging, the red light in the corner is constantly on. can anyone help me fix this phone?

3 REPLIES 3
profile.country.US.title
Qatrium
Expert

Open the SIM card flap and find a small yellow button below it, use a non-sharp tool to press that button and leave the phone on a charger for 2-3 hours. Now try to start it.

If it doesn't start, you may need to try performing a software repair using Xperia Companion while your phone is switched off, if your PC doesn't detect it after following the guide, you might be facing a hardware issue and should contact your Local support to get your phone inspected.

AjStyles
Visitor

and if it is a blue light?

Blackmesa
Visitor

that did not fix it