No sound

[GH_Shine]

Hello, 

I bought an xperia M, on the 7th of June and since 27th of July, no sound now plays from my phone. when i plug in an earpiece, it works. also the in-call sound also works but when making a call in loud spaker or playing a any form of media the sound does not play. there is no support center here to take it to and the shop where i bougth it will also not take it back or even repair it for me, any form of help will be appreciated.

I am in Ghana.

Mobile Carier-MTN (Scancom)

the device is running:

Android version-4.3,

Build Number-15.4.A.1.9,

Model No-C1905,

kernel Verson 3.4.0

thank yhou

[Andy9879]

Have you tried turning off and turning on the phone?

[GH_Shine]

Yes, I have done that, I have also restored it to it origonal factory setting

[Andy9879]

 Have you tried repairing it with PC companion( Backup your data b4 doing so )? If yes and it failed, bring it back to the shop! 😧 

I had this problem once too lol, salt water (huge amount) got into the speaker and 3 hours later (I think or more) the speaker didnt work but did produce a very faint sound (the sound isnt from the loudspeaker lol, its from the tiny front speaker thingy)